We are looking for a smart, hard-working, well-spoken and skilled Operations & Technical Manager. Being a start-up, we expect to hire self-motivated people who can work independently with minimum supervision, and have a commitment to excellence.

About the Company

Bana Cleaning is a fast-growing environment services company which provides biodegradable solutions for wastewater, especially to treat oils, fats, grease & odours. We use bio-remediation to remove drain blockages and odours in drains, grease traps and toilets. The treatment is 100% chemical-free.

Post Covid-19 the hospitality industry has faced many challenges and Bana Cleaning remains committed to partner with clients to regain their foothold by providing high quality products and services at affordable rates. Note: Only shortlisted candidates will be contacted.

JOB DESCRIPTION

Critical Functions

• Oversee all operations and technicians in Delhi NCR, Mumbai and Goa
• Understand all sites’ drainage layout (inspect drains, grease traps and chambers)
• Set-up and conduct Site Surveys and take photographs
• Understand requirement and prepare dosing plan for a client proposal
• Interact with clients over phone and meetings for technical and product queries
• Coordinate with clients for any troubleshooting and call-outs
• Provide administrative & logistical support for product orders
• Source technical materials required for production

Operations

• Manage vendor contracts
• Prepare cost estimates for purchases
• Keep maintenance logs and report on daily activities
• Maintain adequate product inventory
• Coordinate with the Director on the implementation of new projects
• Strong understanding of warehouse control systems
• Adhere to scheduled checks to ensure smooth operations at the clients’ sites

People Management

• Manage, coach and develop a high performing Maintenance team that meets agreed objectives and which delivers best practice results, added value and continuous improvements
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance
• Set department objectives/KPIs and review and assess ongoing performance of direct reports
• Recommend solutions without compromising quality or service while optimising cost

Required Experience, Skills and Qualifications

QUALIFICATIONS

• Bachelor’s degree - B. Tech or similar (experience in Maintenance or Engineering in Food & Beverage industry is preferred and a plus)
• At least 3 years of work experience
• Basic knowledge of English and Hindi
• Friendly and approachable with good communication skills
• Ability to work in high-pressure environments
• Good at the problem-solving, flexible and fast learner
• Proficiency in MS Word, MS Excel and Emails
• Knowledge of water treatment plants (STPs, ETPs) is a plus
• Must have their own vehicle (2 wheeler or 4 wheeler)

Skills and Attributes:

• Excellent leadership and personnel management skills
• Excellent interpersonal skills
• Ability to manage a variety of cross-functional team members
• Excellent written, verbal and presentation skills
• Excellent organisational and follow-up skills
• Competent in problem-solving, team building, planning and decision making
• Commercially aware
• Accurate and precise attention to detail
• Previous experience in maintenance supervision or related field
• An ideal candidate will have a positive attitude and be a problem-solver

Benefits

• Mobile
• Conveyance
• Salary commensurate with experience